FAQS • HOURS • rules FOR THE CLUB
WHAT ARE YOUR HOURS / DATES OF OPERATION?
POOLS OPEN ON SATURDAY, MAY 25th, 2024. YAY!!!
Pools usually close after Labor Day, but we try to stay open for as many extra weekends as possible in September!PLAYGROUND and BASKETBALL courts have been hopping since March!
TENNIS courts open on May 25, 2024 and continue for as long as weather permits, into October and possibly November. Members have unlimited use of courts during daylight hours but reservations are recommended to ensure that you get to play for as long as you like!
CLUB HOURS 2024:
May 25 - June 26: Saturday/Sunday/Holidays 10:30 AM - 7:30 PM
Monday - Friday 3:00 PM - 7:30 PMJune 27 - September 1: Saturday/Sunday/Holidays 10:30 AM - 7:30 PM
Monday - Friday 1:00 PM - 7:30 PM
** We often stay open late on Friday Nights for our famous BYOB/Wine & Dine with LIVE performers, and during these events, members are often allowed to bring unlimited guests for free after 5pm! Subscribe to our email newsletter and like our Facebook page to stay updated on these and other exciting events, changes in Club hours, weather delays, and other happenings.
WHAT MAKES THE PINES UNIQUE?
There’s truly no place like the Pines. It’s a special place where you will immediately feel the daily hustle and bustle melt off as you settle into a chaise lounge under a towering pine tree on your grassy piece of paradise. Honking horns will be replaced by a bird’s song.
None of our chairs are chained and nor should you. No one cares if you’re wearing the latest thing or have the most expensive handbag. The Pines is a place to just chill and be yourself. To be alone or to gather with friends and make new ones.
It’s relaxing. It’s the Pines. And it’s one of a kind.
Are there any shaded areas?
Yes. If you prefer to be out of the direct sunlight, you have multiple options. There are plenty of parasols; however, many members prefer simply to set up shop under one of our many tall and accommodating pine or spruce trees. In addition, our food court area provides nicely shaded seating.
IS MEMBERSHIP EXCLUSIVE?
Membership is limited to 200 families. We are currently accepting new applications, but we urge you to sign up as early as possible to avoid being closed out. Our members hail from Manhattan, Queens, Brooklyn, and all parts of Long Island, including Port Washington, Manhasset, Great Neck, Roslyn, Glen Head, Sea Cliff, Glen Cove, Albertson, Jericho, Westbury, Merrick, Long Beach, Melville, and many more.
By limiting our membership, we are able to maintain a peaceful, safe and fun environment where no one is fighting for a chair or space in the pool, and most people know one another’s name. And by “knowing” everyone, it makes our parties that much more fun, including our BYOW (Bring Your Own Wine) nights, Luau days, and many other incredible events throughout the summer.
How does membership work?
For the purpose of membership, a family is defined as up to 2 adults and up to 3 unmarried children under age 25 residing at the same address, or parents of members who reside at the same address at least 8 months out of the year. We do offer discounts to our senior members, and — for our younger families — kids age 3 and under are admitted free! If your child will turn 4 during the year of the membership, please count him/her as a paying member of your family membership. Membership is open to all, regardless of age, race, creed, or location of residence. Click here to see all of our membership options: Membership Store.
CAN I BRING GUESTS TO THE CLUB?
Yes, please! Members are welcome to bring non-member guests! We offer one-day guest passes for purchase at the Front Gate, as well as a discounted Guest Pass Booklet in our Membership Store. Note that all guest passes expire at the end of each season. Additionally, we ask for your help in adhering to a few guidelines: You may invite as many different guests as you wish — the more the merrier! — but the SAME guest is limited to a maximum of 3 times during the season (once per month). If your guests would like to enjoy the Club more than 3 times over the summer, please ask them to sign up for a membership.
WHAT IS THE “REFER & EARN” REWARDS PROGRAM?
Word of mouth is the best way to tell the world about our amazing Club. Ahhh… the trees, the shade, the friendliness, the serenity! For every NEW family membership that you refer, you will receive a $100 worth of guest passes to use all season long! THERE IS NO LIMIT!! Note: The new family must never have been Club members or bondholders in the past, and they should write in your name when they check out on the website. Please email us at RoslynPinesPoolClub@gmail.com to let us know!
I have a nanny/caregiver. Can he/she become a member?
Absolutely. If your nanny/caregiver will be taking your child to the pool or playground, please add him/her to your membership as a Nanny member. Simply choose “Nanny” in our Membership Store and check out as usual. And voila, you’re all set. Please see the previous questions above regarding grandparents and other family /friends who may wish to enjoy the Club with you or your children.
What if I am a Family of 6 or more?
We love big happy families! If your family is larger than 5 people, please choose Additional Family Members in our Membership Store to add them!
How are the lifeguards certified?
We take safety very seriously. Our members are not “clients”, rather they are our friends and family. As such, safety is a major priority and particularly when it comes to the water. All of our lifeguards are fully licensed and certified as lifeguards and in CPR. In addition, our pool manager is WSI certified (Water Safety Instructor through the American Red Cross). Nearly all of our lifeguards are trained to provide individual and semi-private lessons as well. We follow or exceed all standards and protocols to ensure there are always a sufficient number of guards on duty.
What is the policy on food and drinks?
Our policy of no outside food is strictly enforced for 2 reasons: 1) Safety and Cleanliness — food that is sneaked in tends to be eaten on the chaise lounges which is close to the pool. Wet wrappers act just like banana peels on a wet deck. Further, no one wants to swim with food in the pool — think Caddy Shack. 2) Support our Concessionaire — each year we partner with a high-quality and reasonably-priced local food vendor. Typical offerings include burgers, hot dogs, yummy fish tacos, salads, pizza, kid’s meals, a selection of ice cream, fruits, and a variety of drinks. You wouldn’t bring your own food to someone else’s house — same concept.
Do you offer private swim or tennis lesson?
Yes! Our pool manager is happy to arrange individual or semi-private lessons for you or your child(ren). Please email us at RoslynPinesPoolClub@gmail.com for more information.
Who runs the Club?
The Club is managed by a group of dedicated volunteers who truly cares about the Pines community and its residents. The Board members include parents who live in the neighborhood, local business professionals, lawyers, doctors, and other community leaders. These unpaid individuals do not reap any financial or other personal benefits from serving on the Board. Seeing our children play happily, our neighbors gather safely, and our beloved Club operate smoothly — making beautiful lifelong memories with our family & friends — these are the best rewards of all. If you are like-minded, have relevant skills to offer, and are willing to spend your spare time for the betterment of our community, please consider joining us! Volunteerism is the cornerstone of the Club’s success. During the summer months, we also hire a professional pool manager who oversees the logistics of Club operation and the physical aspects of the facilities, ensuring the safety of all our members.
My family and I had a wonderful summer… Can we offer the staff a tip?
Our staff love what they do! There is no need for gratuities, but they certainly will appreciate a warm smile or an enthusiastic thank-you! If you have enjoyed a wonderful experience at the Club, please consider a directed donation for Club improvements or volunteering your services with us!
IS THERE A COMPLETE LISTING OF THE POOL RULES?
SEE BELOW....
For any additional questions, please click here to email us and one of our Board members will reply as quickly as possible.
Club Rules & Regulations
RULES & REGULATIONS ALL MEMBERS SHOULD ABIDE
For the purpose of membership, a family is defined as 2 adults and unmarried children under age 25 residing at the same address, and parents of members who reside at the same address at least 8 months out of the year.
The pool will close 15 minutes before Club closing time.
Members and guests of the Club assume all risks in the use of its facilities. The attention of members is directed to the fact that the Playground is not supervised by staff. Members are responsible for the supervision of their children and guests.
Running, rough play, pushing, or boisterous conduct is prohibited. Destruction of Club property will be charged to members intentionally causing damage, or their parents.
(a) No child under the age of 10 is permitted in the Club area unless accompanied by a parent or guardian.
(b) An adult must accompany any child wearing a flotation device in the adult pool at all times.
(c) No wet (from swimming) diapers, “swimmies” or diaper swim pants are allowed in the playground or eating area.
(d) No child in a baby carriage, stroller, playpen or walker shall be left unattended. Baby carriages, strollers and playpens must be kept on the grassy areas and may not be left on the concrete surrounding the pools.(a) Lockers are provided for members. Members must provide the locker number to the front gate staff.
(b) Undressing or disrobing anywhere in the Club area, except in the locker rooms, is not permitted.
(c) Children’s bathing suits and diapers must be changed inside the locker rooms, by order of the Board of Health.
(d) All members are required to wear suitable clothing over bathing attire in the streets adjacent to the Club area.When entering/leaving the swimming pool, swimmers should use the ladders or steps. Members/guests are advised to wear non-slip swim shoes and to take extra caution when walking on wet ground, both inside the pool and out.
Lounge chairs may not be brought to the edge of the pool. The Nassau County Board of Health requires a 5 ft. walkway around the pool.
No outside food or beverages shall be brought into the Club area. Food may only be consumed in the snack bar area. Drinks must be in covered plastic containers. Glass containers of any kind are not permitted on Club grounds.
Alcoholic beverages are prohibited in the Club, unless sanctioned by the Club for a specific Club-sponsored event.
The entire Club is a smoke-free environment, including the parking area.
Radios are permitted at the pool, but they must be played very softly as to not disturb anyone else. Headphones are kindly suggested! There may be Special Event Days where a live DJ is invited, or music is played through the Club sound system.
No dogs or pets may be brought into the Club, with the exception of ADA-approved service pets. Note that emotional support animals do not qualify.
Please drive slowly thru the neighborhood and park your car in the Club parking lot. Street parking is discouraged. Please be mindful of the residents who live in the area and the many children who play on our streets. Pay careful attention to street signs to make sure that you are not parked illegally; occasionally, tickets may be issued by the village which is out of the Club’s control.
The Club does not assume responsibility for articles, lost, stolen, or damaged, on its property.
Rules for use of the tennis courts will be posted and enforced by the Pool Director and Tennis Pros.
Absolutely no solicitation is permitted on Club premises. No members, guests, vendors, or staff are allowed to sell products, food/beverages, or any other items on the premises without explicit approval of the Club.
The Pool Director’s Office is off limits to members and guests, unless accompanied by a staff member.
The Pool Director may vary swimming rules as he or she deems necessary for pool safety. Employees of the Club are required to enforce these rules and regulations strictly and may not deviate from their enforcement.
No person is allowed on Club premises once it is closed, except when accompanied by a staff member and for a legitimate purpose. It is a risk to the individual and liability to the Club to have patrons on the premises after hours. Any person(s) found trespassing on Club grounds without permission will have their membership revoked immediately.
Any violation of the rules and regulations may result in suspension of Club privileges.
ROSLYN PINES SWIM AND TENNIS CLUB, 50 POOL DR, ROSLYN, NY, 11576 | 516-621-9592